Version 1.0
Effective Date: 23 July 2026
Last Updated: 23 July 2026
Welcome to PinkDrive.
PinkDrive is a women-only passenger transport platform designed to provide safe, reliable and professional transportation services through verified female drivers.
These Terms & Conditions (“Terms”) govern your access to and use of the PinkDrive website, mobile application and related services.
By creating an account, booking a journey, or using any PinkDrive service, you agree to be legally bound by these Terms.
If you do not agree with these Terms, you must not use the PinkDrive platform.
PinkDrive is a service and trading name owned by Kyrenia Global Holdings LLC, a limited liability company organised under the laws of the Commonwealth of Virginia, USA. PinkDrive’s operations in Morocco are intended to be conducted through PinkDrive Morocco SARL (or its legal successor), which will operate the platform locally in accordance with applicable Moroccan law.
To use PinkDrive you must:
PinkDrive reserves the right to refuse registration or suspend any account where false or misleading information has been provided.
PinkDrive has been created specifically to provide transportation services for women.
Passenger accounts are intended solely for female users.
Driver accounts are intended solely for approved female drivers who satisfy PinkDrive’s verification requirements.
PinkDrive reserves the right to verify identity where necessary to maintain the integrity, safety and purpose of the platform.
Where permitted by applicable law, PinkDrive may refuse, suspend or terminate accounts that do not comply with the intended use of the service.
When creating an account you agree to:
You remain responsible for all activity carried out using your account.
To maintain a safe community, PinkDrive may request identity verification at any time.
Verification may include:
Failure to complete verification may result in suspension or closure of your account.
When requesting transportation:
A booking is confirmed only after a verified driver accepts the request.
The fare payable for each journey will be displayed within the PinkDrive application before a booking is confirmed, where reasonably practicable.
Fares may vary depending on factors including, but not limited to:
All payments must be made using payment methods approved by PinkDrive.
Cash payments may only be accepted where specifically permitted by PinkDrive.
PinkDrive reserves the right to suspend or terminate accounts associated with fraudulent payment activity, chargebacks, or repeated payment failures.
Receipts will be provided electronically following completion of each journey.
Passengers may cancel a booking at any time before the journey begins.
Cancellation fees may apply where:
Drivers may cancel bookings where:
PinkDrive reserves the right to investigate repeated cancellations or misuse of the booking system.
Passengers agree to:
Passengers must not:
Passengers may be held financially responsible for damage or excessive cleaning resulting from their actions.
Drivers using the PinkDrive platform must:
Drivers must not:
Failure to comply with PinkDrive standards may result in suspension or permanent removal from the platform.
Drivers providing transportation through the PinkDrive platform are independent service providers unless expressly stated otherwise in a separate written agreement. Nothing in these Terms creates an employment, partnership, joint venture or agency relationship between PinkDrive and any driver.
Safety is the highest priority of PinkDrive.
PinkDrive is committed to maintaining a trusted community through identity verification, driver screening, operational monitoring and continuous improvement of safety procedures.
Users are encouraged to report any safety concerns immediately through the PinkDrive application or customer support channels.
PinkDrive reserves the right to investigate all reported incidents and may suspend accounts while investigations are ongoing.
PinkDrive maintains a zero-tolerance policy towards:
Any serious breach of this policy may result in immediate suspension or permanent termination of the user’s account and may be reported to the appropriate authorities where required by law.
Following each completed journey, passengers and drivers may be invited to provide ratings and feedback.
Ratings help maintain the quality, safety and professionalism of the PinkDrive community.
PinkDrive reserves the right to review ratings and investigate reports of misuse, fraudulent reviews or inappropriate conduct.
Repeated poor performance or breaches of PinkDrive standards may result in additional training, temporary suspension or permanent removal from the platform.
Passengers are responsible for ensuring that they remove all personal belongings from the vehicle at the end of each journey.
If property is left behind, PinkDrive will make reasonable efforts to assist in facilitating its return.
PinkDrive cannot guarantee the recovery of lost items and accepts no responsibility for loss, theft or damage to personal property unless required by applicable law.
Any costs associated with the return of lost property may be charged to the passenger where permitted by law.
In the event of an emergency, passengers should contact the appropriate emergency services immediately where it is safe to do so.
PinkDrive encourages users to report emergencies or serious incidents through the application as soon as practicable.
Where legally permitted, PinkDrive may cooperate with law enforcement agencies and emergency services by providing relevant information relating to journeys or user accounts.
PinkDrive may also temporarily suspend access to the platform while serious incidents are investigated.
All intellectual property rights relating to the PinkDrive platform, including but not limited to:
remain the exclusive property of Kyrenia Global Holdings LLC, its subsidiaries, affiliates, licensors or their respective owners, unless otherwise stated.
Nothing contained within these Terms grants users any ownership or licence to PinkDrive intellectual property other than the limited right to use the services in accordance with these Terms.
Users must not reproduce, modify, distribute, copy, reverse engineer, decompile or commercially exploit any part of the PinkDrive platform without prior written permission.
PinkDrive respects the privacy of all users and is committed to protecting personal information.
Personal data will be collected, processed and stored in accordance with applicable data protection legislation and PinkDrive’s Privacy Policy.
By using the PinkDrive platform, users consent to the collection and processing of information necessary to:
Users are encouraged to review the PinkDrive Privacy Policy for detailed information regarding the handling of personal information.
PinkDrive aims to provide a reliable and uninterrupted service.
However, access to the platform may occasionally be affected by:
PinkDrive does not guarantee uninterrupted availability and shall not be liable for temporary interruptions where permitted by applicable law.
To the fullest extent permitted by applicable law, PinkDrive shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from the use of the platform.
Nothing in these Terms excludes or limits liability where such limitation is prohibited by law, including liability arising from fraud, wilful misconduct or death or personal injury caused by negligence where applicable.
PinkDrive’s liability shall otherwise be limited to the maximum extent permitted by Moroccan law.
Users agree to use the PinkDrive platform lawfully, responsibly and respectfully.
Users must not:
PinkDrive reserves the right to investigate suspected misuse and cooperate with law enforcement authorities where appropriate.
PinkDrive reserves the right to suspend, restrict or permanently terminate access to the platform where users:
Where appropriate, PinkDrive may provide notice prior to suspension; however, immediate suspension may occur where necessary to protect users, the public or the integrity of the platform.
Termination of an account does not affect any legal rights or obligations that arose before termination.
Users agree to indemnify and hold harmless PinkDrive, its directors, officers, employees, contractors, affiliates and partners from any claims, losses, liabilities, damages, costs or expenses arising from:
This clause shall apply only to the extent permitted by applicable law.
PinkDrive shall not be liable for any delay or failure to perform its obligations where such failure results from events beyond its reasonable control.
These events may include, but are not limited to:
PinkDrive will make reasonable efforts to restore services as soon as practicable.
PinkDrive reserves the right to amend these Terms from time to time to reflect changes in:
Updated versions will be published on the PinkDrive website and, where appropriate, users will be notified through the application or by email.
Continued use of the platform following publication of updated Terms constitutes acceptance of those changes.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Morocco.
Any dispute arising out of or relating to these Terms or the use of the PinkDrive platform shall be subject to the exclusive jurisdiction of the competent courts of Morocco, unless otherwise required by applicable law.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Any invalid provision shall be interpreted, where possible, in a manner that most closely reflects its original purpose while remaining legally enforceable.
These Terms & Conditions, together with the Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between PinkDrive and its users concerning the use of the platform.
They supersede all previous agreements, communications and understandings relating to the services provided.
For questions regarding these Terms & Conditions or the PinkDrive platform, please contact:
Kyrenia Global Holdings LLC
PinkDrive is operated in Morocco through PinkDrive Morocco SARL, a wholly owned subsidiary of Kyrenia Global Holdings LLC.
📧 Email: legal@pinkdrive.global
🌐 Website: www.pinkdrive.global
📍 Registered Office: Agadir, Morocco
By creating a PinkDrive account, accessing the PinkDrive platform, requesting transportation, providing transportation services, or otherwise using any PinkDrive service, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.
If you do not agree to these Terms, you must not access or use the PinkDrive platform.
Users are also expected to comply with the PinkDrive Trust & Safety Policy, which forms part of these Terms & Conditions